At By Krishtun, every piece is thoughtfully handcrafted and prepared with the utmost attention to detail. Please review our Shipping & Delivery Policy before placing an order.

Order Processing

Ready-to-wear items are typically processed within 3–7 business days.

Made to order and custom pieces require additional production time; 1-3 weeks estimated production timeline based on style chosen and volume of existing orders.

Processing times do not include shipping transit times.

Orders are processed Monday through Friday, excluding public holidays.

Shipping Destinations

By Krishtun ships both locally within Barbados and internationally.

• Local Deliveries (Barbados): Deliveries are made 1–2 days each week. You will be contacted to confirm your location before delivery.
• International shipping is via DHL for express delivery and local postage for standard delivery, when available.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination
• Package size and weight
• Selected shipping method

Shipping fees are non-refundable once an order has been dispatched.

Estimated Delivery Times

Barbados

• Standard Delivery: 1–5 business days

Caribbean

• Standard Delivery: 5–14 business days
• Express Delivery: 2–4 business days

International

• Standard Delivery: 7–21 business days
• Express Delivery: 2–5 business days

Delivery estimates are provided as a guide and are not guaranteed.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees or other charges imposed by the destination country.

These charges are the sole responsibility of the customer and are not included in product or shipping prices unless otherwise stated.

By Krishtun is not responsible for delays caused by customs processing.

Tracking Information

Tracking information will be provided once your order has been shipped.

Customers are responsible for monitoring shipment progress and ensuring someone is available to receive the package, if required.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

By Krishtun is not responsible for orders delayed, lost, returned or delivered to an incorrect address due to inaccurate information provided at checkout.

Additional shipping fees may apply if an order must be re-shipped.

Lost, Stolen or Delayed Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

By Krishtun is not liable for:

• Lost packages marked as delivered
• Theft after delivery
• Shipping carrier delays
• Weather related disruptions
• Customs delays

We will make reasonable efforts to assist customers in filing claims with the shipping carrier when applicable

Delivery Refusal & Returned Packages

If a package is refused, unclaimed or returned to us due to incorrect shipping information, the customer will be responsible for any additional shipping costs required to resend the order.

Original shipping charges are non-refundable.

Local Pick-Up

Local deliveries will be 1-2 days weekly. If customer is unresponsive to delivery attempts, orders will be delivered on the next delivery day.

Shipping of Handmade & Custom Pieces

As each handmade item is individually crafted, occasional production delays may occur due to material sourcing, artisan processes or unforeseen circumstances.

If a significant delay occurs, customers will be notified as soon as possible.

Contact Us

For shipping-related inquiries, please contact:

By Krishtun
Email: contact@bykrishtun.com
Instagram: @bykrishtun

We appreciate your patience and support of handmade luxury craftsmanship. Every By Krishtun piece is created with care and intended to be treasured for years to come.